This website is owned and operated by Clementine Toys, UK.
We are always pleased to hear from our customers so if you should have any questions or comments please send an email to
Alternatively you can write to us at:
Below is a list of the most common questions we are asked. If you can’t find the answer to your specific question, email us at firstname.lastname@example.org
What payment methods can I use?
You can pay with debit or credit cards via PayPal or WorldPay
You can also pay by cheque. Once you select cheque payment, your order will be confirmed but you must send your cheque, payable in sterling, made out to ‘Clementine Toys’ at
Your order can’t be dispatched until the cheque has cleared. Please do not send cash.
When should I expect delivery?
Can you gift wrap my order?
The £3.00 charge covers gift wrap, ribbons and a card with personalised greeting.
If you want more than one item wrapped, please contact us, you’ll find we are always willing to help!
A lot of people find our giftwrapping service brilliant because we will also post your parcel to anywhere in the UK – so you couldn’t get an easier way of buying and sending a birthday gift for someone special!
If you would like to take advantage of this service, just select the ‘Gift Wrap’ option when you check out.
Unless you tell us otherwise, we will use non-specific paper. If the present is for a special occasion, such as a birthday or christening, we can use specific styles of wrapping paper – just let us know in the comments section when you check out. Likewise, if you want paper for a girl or boy, just let us know. We can even include a short message.